FAQ

Can I hide adult offers from my offer wall?
You can enable or disable the display of adult offers within your publisher interface profile with the "Edit" profile function. If enabled, of...
Mon, 10 Feb, 2020 at 2:00 PM
What if my publisher doesn't have a Postback URL?
If your publisher is not using any tracking solution and therefore has no postback which you can set up, you'll need to use a "dummy URL". ...
Tue, 18 Feb, 2020 at 2:49 PM
Can I undo a rejection for an onboarding or approval request ?
Yes, you can undo a rejection for an Onboarding Request or an Approval. How to undo an Onboarding request: Go in the "Onboarding" tab on the ...
Mon, 10 Feb, 2020 at 2:15 PM
My publisher's access is suspended, Why?
If the publisher access is suspended, this could have two reasons:  1. The publisher has been paused  2. The publisher has been deleted  1. The p...
Mon, 10 Feb, 2020 at 2:20 PM
Why don't I see specific buttons ?
If you don't see specific buttons like "Edit", "Delete" or "Create" then the reason for this might be your user role. Wit...
Tue, 3 Mar, 2020 at 3:05 PM
Is there a list with all parameters?
vene dash provides various different parameters to work with. Please click here to see the list of all parameters available in vene dash.
Fri, 14 Feb, 2020 at 3:47 PM
Publisher doesn't see offers in their dashboard?
If the publisher can't see the offers in their publisher interface dashboard, this could have two reasons: 1. Offer is set private or exclusive Th...
Wed, 30 Sep, 2020 at 4:52 PM
I can't approve my publisher (Onboarding request)
Once a publisher has signed up through your publisher interface, you'll receive an onboarding notification in you platform.  In order to approve th...
Wed, 30 Sep, 2020 at 4:06 PM
What happens if I disable a category?
If a category gets disabled in vene dash, the following will apply: 1. This category will not be available for selection during Offer creation or editing ...
Wed, 30 Sep, 2020 at 4:01 PM
How can I edit email templates ? (Email Notification)
Email notifications can be modified and edited by you as a vene dash user. To adjust the notification emails to your own needs, go to the "Email Templa...
Wed, 30 Sep, 2020 at 3:56 PM