FAQ

When do I get charged?
Invoicing takes place on the start of the new month for your current subscription. You will be charged the base price along with any additional conversions ...
Tue, 21 Apr, 2020 at 6:06 PM
How can I unsubscribe ?
You can cancel your Vene Dash subscription in two ways: 1. Cancel within Vene Dash instance Go into your "Settings" and then under the tab &q...
Fri, 14 Feb, 2020 at 10:56 AM
What is category management?
Category management gives you the option to enable and disable categories of your choice within your vene dash instance. You can learn more about catego...
Mon, 17 Feb, 2020 at 4:26 PM
API Integration for Advertisers -DashExchange
If you have advertisers who are wish to integrate offers via API into vene dash, you can do that under the "DashExchange". Here is a GIF on how ...
Tue, 11 Aug, 2020 at 4:24 PM
How are clicks blocked / flagged?
vene dash provides an integrated fraud protection, called vene overwatch. vene overwatch is our own built in fraud protection, which protects you from fraud...
Fri, 24 Apr, 2020 at 2:47 PM
Where will the traffic be forwarded to in case of pausing an advertiser / offer / publisher?
In case an advertiser / offer / publisher is paused., all traffic will be diverted to the "Redirect URL". The redirect URL can be set in your ven...
Tue, 3 Mar, 2020 at 2:56 PM
Will publishers receive an email about offer pausing automatically?
Yes, the publishers will receive an email about the pausing of offers if you have setup the email template. By default, you have to set up the email templa...
Mon, 17 Feb, 2020 at 4:32 PM
Is there a tracking history of pausing / activating entities?
Yes, you can view the history of activites and changes of your instance under the 'Activity Log' tab.  Click here to learn more about the Acti...
Fri, 14 Feb, 2020 at 2:50 PM
Is bulk pausing possible?
Yes, bulk pausing of offers, advertisers and publishers is possible.  You can use the tick boxes on the left side of the offer/advertiser/publisher over...
Tue, 18 Feb, 2020 at 10:26 AM
Is bulk editing possible?
Yes, bulk pausing/editing of offers, publishers, advertisers and running offers is possible. You can select multiple e.g. offers by ticking the box on the l...
Wed, 19 Feb, 2020 at 3:20 PM