FAQ

Can I create custom event types?
Yes you can. With vene dash you have the possibility to create unlimited number of custom event types. Head over to "Settings" under the user ...
Thu, 13 Feb, 2020 at 11:46 AM
What happens when you pause an advertiser / offer / publisher?
Pausing traffic for an entity will automatically pause all entities on the lower levels which means: Pausing an advertiser = All offers from this adver...
Mon, 10 Feb, 2020 at 2:38 PM
Is there a limit to the number of users / offers / advertisers / publishers that i can create?
There is no limit to any number of offers, users, advertisers or publishers that can be created. 
Thu, 28 Nov, 2019 at 2:28 PM
I can't open specific pages
In case you have troubles accessing some pages or editing data in the vene platform please try the following steps:  1. Make sure your Adblocker is turn...
Tue, 21 Apr, 2020 at 6:40 PM
I can't log in
If you are unable to log in to the platform, please try the "Reset Password" option first. Go to your vene dash url (make sure to be logged ou...
Thu, 20 Feb, 2020 at 2:30 PM
How can i delete an Event or Postback?
For all events you receive in vene dash, you have the ability to delete them at a later date. Head over to the Events or Postbacks report and you can find t...
Thu, 28 May, 2020 at 9:15 AM
Where to find the tracking URL?
Tracking URL's can be found under the section "Tracking Links" in the offer page. Every publisher is generated a unique tracking URL for an ...
Thu, 13 Feb, 2020 at 12:00 PM
How many redirect URLs can be defined?
There is one global redirect URL for the instance and multiple redirect URL can be set per publisher.  You can set the Redirect URL under "Settings&qu...
Wed, 24 Jun, 2020 at 3:14 PM
What is the difference between Revenue and Payout on an Offer?
The difference between a revenue and payout is how much you are receiving for a successful conversion for an offer as opposed to how much you are paying out...
Thu, 13 Feb, 2020 at 11:52 AM
How to set the redirect URL?
The redirect URL - also known as Exit URL -  can be set from the "Settings" button at the top right hand corner. It can be found under the tab &qu...
Fri, 28 Feb, 2020 at 10:43 AM